Order Processing
Orders are shipped twice a week. We endeavour to dispatch all orders within 48 hours of receipt of payment. Orders placed over the weekend will be shipped the following week.
Shipping
We ship throughout South Africa, using 1-3 day courier shipping, though deliveries to outlying areas may take a day or two longer to arrive. We have a flat shipping fee of R65 per parcel for delivery within Cape Town, and a flat rate of R95 for delivery countrywide. If your order is over R600, your shipping will be free.
We deliver using The Courier Guy. A tracking number will be sent to you via email once the order is processed, allowing you to track your parcel on their website. A physical address and a contact number is required for all orders placed online.
A signature will be requested upon delivery, so we suggest providing an address where someone will be able to sign between 9am and 5pm. If the recipient is unavailable at the time of delivery, your parcel will be left with someone who will be required to sign. Unfortunately, we are not able to deliver to P.O. Box addresses.